![]() In most cases, the user can unblock the account after an hour or two using the UnblockMe page. The account unblocking procedure can be initiated from the link given in the banner. When the outgoing for an account is blocked, a similar banner is displayed informing the user of the blocking. The user can unblock the account by following the instructions given in the link provided in the banner. When the incoming email for an account is blocked due to one of the following reasons, a banner is displayed informing the user of the same. Multiple suspicious login attempts from different locations within a specific period of time.ĭepending on the type of activity, the users will be allowed to send/ receive emails after some time.Sending unintended spam emails or such emails which are against Zoho's anti-spam policy.Sending emails to an unusually large number of recipients on a single day.Sending an unusually large size of Outgoing emails in a single day.Sending to a large number of recipients per email.Sending a large number of emails within a short span of time.Sending a large number of undeliverable emails (Bounce emails).Unusual email activity includes the following, but is not limited to the below items: You will be able to access your account and also view emails from your account. These are in place to prevent abuse and to control any potential spam/ fraudulent phishing activities from being done using your account by Spammers or other Illegal Hackers.īased on the type of activity detected in the account, our system temporarily restricts email outgoing or email incoming or certain actions in your account. In case the system detects unusual activity in your account, to protect your account from being compromised/ misused, there are some automated actions on your account. ![]() There will be strictly no refund (Full or Pro-rated) in cases where you cancel the account subscription upon getting blocked or suspended or terminated by Zoho for the use of Zoho Mail service for the above-mentioned purposes or due to a violation of our Terms of Service including, but not limited to phishing, impersonation, fraud, and violation of any applicable laws.
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